Operations Manager – Retail Department (Netherlands)

Customer Service
Tirana, Albania
Deze vacature is niet beschikbaar in het Nederlands.

Company Description

Autohero is an innovative online B2C retail platform for inspected, high-quality used cars at the best price. We offer access to a wide and daily changing selection and allow private customers to make their purchase entirely online. Autohero is part of the AUTO1 Group, Europe's digital automotive expert.

Your new Role

We are looking for an Operations Manager for our Retail department in NL. As an Operations Manager, you will be responsible for supporting the local teams with different daily, weekly and monthly tasks.
 

Your Skills

  • Detail oriented and structured. 
  • Familiar with google sheets. 
  • Full time availability from Monday to Friday.
  • Flexibility to shift priority in tasks. 
  • Being a hybrid team member. 
  • Fluent English, both written and spoken.

Main duties:

  • You'll be the link between different Retail teams like service, claims, handover coordination, finance, delivery and sales.
  • Request internal registration documents to share with customers and chase them to get a signed copy back.
  • Complete documentation to speed up the delivery process.
  • Prepare invoicing checks for team Claims.
  • Reach out to customers who have a claim, with templates to manage timeline expectations.
  • Finance checks.  
  • You will only be in contact with local customers via email.
  • Daily team meeting via video call.

We offer:

  • The opportunity to be part of the digital revolution of the automotive industry.
  • Become a team member of a young Dutch team. 

Our Offer

The place of work will be at the headquarters of AUTO1 Albania,Tirana and the shifts provide a total of 40 hours per week, from Monday to Friday.
If you think you are the right candidate please apply by uploading your CV in English.

Contact: +355675039121

Email: selezione.albania@auto1.com

Auto 1, informon kandidatet se të dhënat personale të mbledhura përmes portalit të internetit  per pozicione te lira pune se te dhenat e tyre personale te derguara prej tyre elektronikisht nepermjet CV, do të trajtohen në përputhje me Ligjin 9887, datë 10.03.2008 "Për Mbrojtjen e të Dhënave Personale, i ndryshuar”; Auto 1 do të ruaj në mënyrë konfidenciale dhe nuk do te tranferoje CV e kandidateve qe aplikojne per pozicione te lira tek ndonjë pale e tretë ose të përdorë për ndonjë qëllim tjetër përveç atij te rekrutimit. Te dhenat personale qe perpunohen nga Auto 1 per kategorine e kandidateve per pozicione te lira te punes do te perpunohen vetem per qellimin e perzgjedhjes se punemarreseve. Maksimumi i ruajtjes se ketyre CV eshte 5 dite nga data e marrjes se me mail me CV perkates prane Auto1.

Apply now!

Complete your job application by uploading your CV at the top of this application form. You can upload additional attachments, such as a cover letter or portfolio at the bottom.